Location was excellent, just a short walk to the thermal pools. The big lounge made it easy for our group to hang out. The staff were super helpful, especially Adele when she took someone to the medical center. Clean and cozy room with electric blankets, and the kitchen had everything we needed.

excellent kitchen, beautiful living room with fireplace, complimentary towels for hot pools

The rooms could benefit from a better design, especially the bathrooms which are quite cramped!!! A more spacious toilet setup would enhance comfort!!! It’s unfortunate regarding the extractor fan situation causing unpleasant odors!!!

excellent, excellent, excellent

I had a fantastic time during my 3-night stay! The family room was spacious and quiet, giving us restful nights after exploring the local area. The communal kitchen was perfectly equipped for our self-catering needs, and I loved that it effortlessly blended socializing while still allowing for personal space.

100% recommend 🥰🌟

i reluctantly share this review after nearly giving a good one. the walls were paper thin, meaning that every tiny sound was like a booming symphony, and the water cylinders could keep a party alive at 3 am. also, you’d think a little upgrade would’ve been a minimum courtesy for my inconvenience. but alas, just regular treatment here, apparently.

Free parking and great communal kitchen, but room was quite small.

It was just a great match for a momentary visit in Hanmer Springs with outstanding value. I loved the communal kitchen space. it was huge and immaculate, perfect for whipping up our meals and hanging out. Don’t forget to bring your own drinks for the kitchen!

We were warmly greeted at check-in, which set a nice tone for our stay. The comfy lounge with a fireplace and the great kitchen were perfect for relaxing after a long day. Just a small note, the paint was peeling a bit in the bathroom, but it didn’t bother us much. I’d recommend bringing your own drinks for the kitchen!

The kitchen was amazing for cooking our own meals, and the cozy lounge area was perfect for relaxing after a day of exploring. Just a quick walk to the thermal spa made it super convenient.

We enjoyed the cozy lounge, perfect for playing games. The communal kitchen was handy for preparing our own meals. We also checked out some local stalls with awesome live music by Mel Parsons and the Danny Duo. Definitely recommend this place for its comfy beds and great location near everything!

Our sleep was disturbed by a loud fire alarm practice late at night, leaving us confused and worried until we figured it out. A heads up about this would be helpful!

enjoy complimentary towels for hot pools across from springs!

A warm welcome from Andy set the tone for our comfortable stay. The communal kitchen was perfect for preparing meals, and the lounge with board games made for cozy evenings.

100% recommend for a quick layover

Clean room, helpful staff, spotlessly maintained facilities, including a well-equipped communal kitchen that was perfect for preparing meals, and convenient parking right on the premises, adding so much value to the overall experience.

No complaints whatsoever.

The room was impeccably clean and cozy, with excellent air conditioning, though the bathroom felt extremely cramped, awkward for daily use. The communal kitchen was impressive, equipped with everything needed for self-catering, including typical local bread, which added a nice touch to our meals. While fresh milk was provided upon arrival, the extractor fan in the bathroom was inadequate, leading to lingering odors after every use.